Terms and Conditions

Effective Date: August 6, 2026

These Terms and Conditions (“Terms”) govern your access to and use of www.jolleyservicesinc.com, including its content, contact forms, estimate-request forms, employment application, and related features.

The website is owned and operated by Jolley Services, Inc. (“Jolley Services,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms. Do not use the website if you do not agree with them.

1. Website Purpose

This website provides general information about Jolley Services and its residential and commercial cleaning services. It also allows visitors to:

  • Request a free cleaning estimate

  • Contact Jolley Services

  • Learn about available services

  • View examples of our work

  • Submit an employment application

  • Access links to third-party websites and social media platforms

Website content is provided for general informational purposes and may be changed without notice.

2. Eligibility and Acceptable Use

You must use this website only for lawful purposes.

You agree not to:

  • Submit false, misleading, fraudulent, or incomplete information

  • Impersonate another person or organization

  • Attempt to gain unauthorized access to the website or its systems

  • Introduce viruses, malicious code, or harmful technology

  • Interfere with the website’s operation or security

  • Use automated tools to scrape, copy, monitor, or extract website content without permission

  • Use the website to harass, threaten, defame, or harm another person

  • Use website information for unlawful solicitation or fraudulent activity

  • Violate applicable federal, state, or local law

We may restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. Estimates and Service Requests

Submitting an estimate request does not create a binding contract and does not guarantee that Jolley Services will accept or schedule the requested work.

Any information provided through the website is preliminary. A final estimate may depend on factors including:

  • Property type and condition

  • Property size

  • Number of rooms, bathrooms, or work areas

  • Cleaning frequency

  • Number and type of pets

  • Requested services

  • Access requirements

  • Special conditions

  • Travel distance

  • Staffing and scheduling availability

Online or telephone estimates may be adjusted if the actual property condition, size, requested work, or access requirements differ from the information provided.

A cleaning appointment is not confirmed until Jolley Services communicates its acceptance and confirms the service date, scope, and applicable pricing.

4. Service Agreements

Cleaning services may be governed by a separate written or verbal service agreement, estimate, proposal, invoice, work order, or confirmation.

If a separate service agreement conflicts with these website Terms, the service agreement will control with respect to the cleaning services covered by it.

Commercial clients may be required to sign a separate service agreement describing the scope of work, schedule, pricing, supplies, access procedures, and other responsibilities.

5. Scheduling and Availability

Service dates and times are subject to availability.

Arrival times may be provided as estimated windows rather than exact times. Travel conditions, prior appointments, staffing, weather, property access, or other circumstances may affect arrival and completion times.

We will make reasonable efforts to communicate material scheduling changes.

6. Cancellations and Rescheduling

Customers should provide as much notice as reasonably possible when canceling or rescheduling an appointment.

Any applicable cancellation, lockout, late-notice, or rescheduling fees will be disclosed through the estimate, service agreement, invoice, booking confirmation, or other communication provided to the customer.

Repeated cancellations or denied access may result in suspension or termination of recurring services.

7. Property Access

Customers are responsible for providing safe and timely access to the property at the scheduled service time.

Access may be provided through:

  • An authorized person at the property

  • A key

  • A lockbox

  • A door code

  • Another arrangement approved by Jolley Services

Customers are responsible for ensuring that access instructions are current and accurate.

We are not responsible for delays or incomplete work caused by an inability to access the property. Keys, codes, and access information will be handled with reasonable care and used only for authorized business purposes.

8. Customer Responsibilities

Before a scheduled cleaning, customers should:

  • Secure cash, jewelry, medications, weapons, important documents, and other valuables

  • Identify fragile, damaged, loose, unstable, or high-value items

  • Disclose known safety hazards

  • Provide accurate information about pets

  • Provide reasonable access to the areas being cleaned

  • Remove excessive clutter when necessary for the requested services

  • Communicate special instructions before work begins

  • Ensure that utilities needed for cleaning are available

Jolley Services may decline or discontinue work if conditions are unsafe, unlawful, unsanitary beyond the agreed scope, or materially different from what was disclosed.

9. Pets

Customers must disclose the presence of pets and provide any information necessary to protect the safety of the animals and our employees.

Pets that are aggressive, highly anxious, likely to escape, or likely to interfere with the cleaning process should be secured in a safe area before service begins.

Jolley Services is not responsible for a pet escaping or being injured when the customer has not provided accurate instructions or properly secured the animal.

10. Cleaning Results and Service Concerns

Cleaning results can vary based on the age, condition, material, staining, maintenance history, and previous damage of a surface or item.

We do not guarantee that all stains, discoloration, odors, buildup, mold, damage, or wear can be removed.

Customers should report service concerns promptly and provide Jolley Services with a reasonable opportunity to review and address the concern. Any re-cleaning or corrective work will be determined based on the circumstances and the applicable service agreement.

11. Existing Damage and Delicate Items

Jolley Services is not responsible for ordinary wear and tear, preexisting damage, improper installation, defective materials, unstable fixtures, deteriorated surfaces, or items that cannot withstand ordinary cleaning procedures.

Customers should notify us in advance about delicate, antique, irreplaceable, improperly secured, or unusually valuable items.

We may decline to clean an item or area when doing so presents an unreasonable risk of damage.

12. Cleaning Supplies and Equipment

Jolley Services may provide cleaning supplies and equipment unless otherwise agreed.

Commercial customers may be responsible for providing certain consumable products or facility-specific items, such as toiletries, hand soap, toilet brushes, or urinal supplies, when specified in the service agreement.

Customers must notify us in advance of allergies, sensitivities, product restrictions, or special surface-care requirements. We cannot guarantee an allergen-free environment.

13. Pricing and Payment

Pricing may be based on the property, scope of work, cleaning frequency, labor required, service conditions, and other relevant factors.

Customers agree to pay all charges described in the applicable estimate, invoice, proposal, or service agreement.

Payment terms, accepted payment methods, deposits, recurring billing arrangements, late charges, and collection costs will be disclosed separately when applicable.

Failure to pay amounts when due may result in suspension or termination of services.

14. Promotions and Discounts

Promotions, discounts, and special offers may be subject to eligibility requirements, expiration dates, service limitations, verification requirements, and other conditions.

Unless otherwise stated:

  • Discounts cannot be combined

  • Discounts have no cash value

  • Eligibility may need to be verified

  • Offers may be changed or discontinued at any time

  • Offers apply only to qualifying services

15. Employment Applications

The website may allow users to submit applications for employment.

Submitting an application:

  • Does not guarantee an interview

  • Does not guarantee employment

  • Does not create an employment contract

  • Does not alter the at-will nature of employment when applicable

  • Does not require Jolley Services to retain the application indefinitely

Applicants represent that the information they submit is accurate and complete.

False, misleading, or omitted information may result in disqualification or termination of employment.

Employment may be subject to verification of qualifications, references, driving eligibility, insurance, background screening, drug testing, or other lawful requirements applicable to the position. Separate notices or authorizations may be provided when required.

16. Intellectual Property

The website and its content—including text, logos, graphics, photographs, videos, page designs, service descriptions, and branding—are owned by or licensed to Jolley Services and are protected by applicable intellectual-property laws.

You may view and print website content for your own personal, noncommercial use.

You may not reproduce, republish, distribute, modify, sell, license, or commercially exploit website content without prior written permission.

17. Reviews and Testimonials

Testimonials and reviews displayed on the website reflect the experiences and opinions of individual customers.

Results may vary based on the property, services requested, property condition, frequency of service, and other circumstances. Testimonials do not guarantee that every customer will receive identical results.

18. Third-Party Links

The website may link to third-party websites, social media platforms, review platforms, maps, or other services.

Third-party websites are governed by their own terms and privacy policies. Jolley Services does not control and is not responsible for their availability, content, security, accuracy, or privacy practices.

The inclusion of a link does not necessarily constitute an endorsement.

19. Website Availability and Accuracy

We try to keep website information accurate and current, but we do not guarantee that all content will always be complete, accurate, current, or error-free.

Service descriptions, schedules, prices, promotions, employment opportunities, and availability may change without notice.

The website may occasionally be unavailable due to maintenance, technical issues, third-party outages, security concerns, or circumstances beyond our control.

20. Disclaimer of Warranties

To the fullest extent permitted by law, the website is provided on an “as is” and “as available” basis.

We disclaim warranties regarding:

  • Website availability

  • Website accuracy or completeness

  • Compatibility with every device or browser

  • Freedom from errors, viruses, or harmful components

  • The availability of any particular service or employment opportunity

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

21. Limitation of Liability

To the fullest extent permitted by law, Jolley Services and its owners, officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of—or inability to use—the website.

This limitation applies to claims involving website errors, interrupted access, third-party links, unauthorized access, lost data, or reliance on website content.

Liability related to actual cleaning services will be governed by the applicable service agreement and applicable law.

Nothing in these Terms limits liability that cannot legally be limited.

22. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Jolley Services and its owners, officers, employees, contractors, and representatives from claims, losses, liabilities, costs, or expenses arising from:

  • Your misuse of the website

  • Your violation of these Terms

  • Information you submit through the website

  • Your violation of another person’s rights

  • Your unlawful or fraudulent activity

23. Privacy

Your use of the website is also governed by our Privacy Policy. The Privacy Policy explains how we collect, use, store, and share information.

24. Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law principles.

Any legal action arising from these Terms or use of the website must be brought in a court with proper jurisdiction in Louisiana, unless applicable law requires otherwise.

25. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. The unenforceable provision will be interpreted or modified only to the extent necessary to make it enforceable.

26. No Waiver

A failure by Jolley Services to enforce any provision of these Terms does not waive the right to enforce that provision later.

27. Changes to These Terms

We may update these Terms periodically.

The revised Terms will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

28. Contact Information

Questions about these Terms may be directed to:

Jolley Services, Inc.
1007 Gould Drive
Building 7, Suite 3
Bossier City, Louisiana 71111

Phone: (318) 469-7965
Email: jolleyservices7@gmail.com