Privacy Policy

Effective Date: August 6, 2026

Jolley Services, Inc. (“Jolley Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, www.jolleyservicesinc.com.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you. By using this website or submitting information through one of our forms, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you:

  • Request a residential or commercial cleaning estimate

  • Contact us by phone, email, or through the website

  • Submit an employment application

  • Communicate with us about our services

  • Interact with our social media pages or third-party links

Customer and Estimate Information

When you request an estimate or contact us about cleaning services, we may collect:

  • First and last name

  • Telephone number

  • Email address

  • Service address or ZIP code

  • Property type

  • Approximate square footage

  • Number of bedrooms

  • Number of bathrooms or restrooms

  • Number of pets

  • Type of cleaning requested

  • Preferred cleaning frequency

  • Scheduling preferences

  • Property concerns or special instructions

  • Other information included in your message

Please do not submit sensitive personal information through the general contact or estimate form unless it is necessary for us to respond to your request.

Employment Application Information

When you apply for employment, we may collect:

  • Name and contact information

  • Home address

  • Availability and preferred work schedule

  • Employment history and cleaning experience

  • Information about your driver’s license

  • Confirmation of automobile insurance

  • Transportation availability

  • Smartphone availability

  • Responses to application questions

  • Any additional information you voluntarily submit

Employment applicants should not submit Social Security numbers, financial account information, medical information, copies of identification documents, or other highly sensitive records through the website unless specifically instructed through a secure process.

Submitting an application does not guarantee employment or create an employment relationship.

Automatically Collected Information

When you visit our website, certain information may be collected automatically by our website platform and analytics providers, including:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Links clicked

  • Dates and times of visits

  • General geographic information

  • Information about how visitors interact with the website

We use this information to operate the website, understand website traffic, identify technical problems, improve the user experience, and evaluate the effectiveness of our marketing.

2. How We Use Information

We may use the information we collect to:

  • Respond to questions and estimate requests

  • Determine whether a property is within our service area

  • Prepare or discuss cleaning estimates

  • Schedule and provide cleaning services

  • Customize services based on property needs

  • Communicate about appointments, service changes, or account matters

  • Review employment applications

  • Contact qualified applicants

  • Maintain business and employment records

  • Improve our website, services, and customer experience

  • Prevent fraudulent, abusive, or unlawful activity

  • Protect the rights, property, and safety of Jolley Services, our customers, employees, and others

  • Comply with applicable legal and regulatory obligations

  • Enforce our agreements and policies

We may also use contact information to follow up regarding services in which you have expressed an interest. We will not send promotional text messages without any consent required by applicable law.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies. Cookies are small files stored on your computer, smartphone, or other device when you visit a website.

Cookies may be used to:

  • Keep the website functioning properly

  • Protect the website from fraudulent or malicious activity

  • Remember visitor preferences

  • Understand website traffic and usage

  • Measure website performance

  • Improve website content and navigation

  • Support advertising or marketing features when enabled

Some cookies are necessary for the website to operate. Other analytics, performance, or marketing cookies may depend on your preferences and the settings available through the website’s cookie banner.

You can control cookies through your browser settings and, when available, through the cookie-management options displayed on the website. Disabling certain cookies may affect website functionality.

4. How We Share Information

We do not sell personal information for money.

We may share personal information with trusted third parties that assist us in operating our business, such as:

  • Website hosting and content-management providers

  • Form-submission and email providers

  • Website analytics providers

  • Customer communication and scheduling providers

  • Information technology and cybersecurity providers

  • Professional advisers, including attorneys and accountants

  • Background-screening or employment-service providers when applicable

  • Government agencies or law-enforcement authorities when legally required

These providers may access personal information only as reasonably necessary to perform services for us or as otherwise permitted by law.

We may also disclose information:

  • To comply with a subpoena, court order, legal process, or governmental request

  • To investigate suspected fraud, security issues, or unlawful conduct

  • To enforce our agreements and policies

  • To protect our rights, safety, property, employees, customers, or the public

  • In connection with a merger, sale, restructuring, financing, or transfer of some or all of our business assets

5. Squarespace

Our website is hosted through Squarespace. Squarespace may process technical information about visitors to provide website hosting, security, analytics, form functionality, and related services.

Information submitted through website forms may be transmitted through Squarespace and delivered to our designated email or connected storage accounts. Squarespace’s handling of information is governed by its own privacy policies and terms.

6. Third-Party Websites and Social Media

Our website may contain links to third-party websites and services, including Facebook, Google, and other platforms.

We are not responsible for the privacy, security, content, or data-handling practices of third-party websites. When you follow a third-party link, the privacy policy and terms of that provider will apply.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries

  • Provide and document services

  • Maintain customer and business records

  • Evaluate employment applications

  • Meet legal, tax, insurance, or accounting obligations

  • Resolve disputes

  • Enforce agreements

  • Protect our legal interests

Estimate requests and customer records may be retained for the duration of the customer relationship and for a reasonable period afterward.

Employment applications may be retained for a reasonable period to evaluate current or future employment opportunities and to satisfy applicable recordkeeping requirements.

We may delete or anonymize information when it is no longer reasonably needed.

8. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email transmission, electronic storage system, or internet connection is completely secure. We cannot guarantee the absolute security of information transmitted through the website.

Do not submit highly sensitive information through an unsecured website form or ordinary email.

9. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request that we:

  • Confirm whether we maintain personal information about you

  • Provide access to certain personal information

  • Correct inaccurate information

  • Delete certain information

  • Restrict or object to certain uses

  • Withdraw previously provided consent

These rights may be subject to exceptions, identity-verification requirements, and legal recordkeeping obligations.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request.

You may also adjust cookie settings through your browser or the website’s cookie banner when available.

10. Children’s Privacy

This website and our cleaning services are intended for adults and businesses. The website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that personal information from a child under 13 has been submitted without appropriate authorization, we will take reasonable steps to delete it.

11. Employment Information

Information submitted through the employment application will be used for recruiting, evaluating applicants, communicating about employment opportunities, and maintaining legally required records.

Submitting an application does not create a contract of employment, guarantee an interview, or guarantee a job offer.

Additional privacy notices or authorizations may be provided if Jolley Services conducts background checks, driving-record checks, drug testing, or other employment screening.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or legal obligations.

The updated policy will be posted on this page with a revised effective date. Your continued use of the website after an update means that you acknowledge the revised policy.

13. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Jolley Services, Inc.
1007 Gould Drive
Building 7, Suite 3
Bossier City, Louisiana 71111

Phone: (318) 469-7965
Email: jolleyservices7@gmail.com